Today more than ever, consumers will give opinions, offer suggestions, ask for help & share their experiences with everyone they know. Shouldn’t you be there to create the experience worth sharing?
Do it right or don’t do it at all!
Eliminate ineffective and expensive marketing programs!
Avoid wasting valuable marketing budget dollars and losing customers to your competitors!
Prevent time wasting efforts trying to understand this fast paced, evolving and ever changing market!
Take advantage of technology, it is already here but are you?
Do You Want To?
Increase brand awareness to larger audiences?
Create positive word of mouth leads?
Increase the sales conversion by targeting customers at the right place at the right time in their preferred method of communication?
Are you TRACKING with your customers?
The time is now! Companies must socialize and participate in the conversations with the customers in their social communities, and they must do so in a meaningful, relevant and thoughtful way to add value in these exchanges. To be accepted and have a positive influence within these social networks, companies must develop credible social voices. These voices will need to be more engaging, personal, humble, authentic and participatory than any traditional advertising messages. Wapatoome works as an extension of your organization, as social media marketing is definitely a team effort collaborating to ensure the right messages reach your customers and that your brand integrity stays intact.
Building trust by being realiable and present in the relationship
Acknowledge suggestions & differing opinions, & reply with courtesy
Show customers you have their attention, respond promptly & thoroughly
Maintain a consistancy with your business, products & services
A confused customer is not loyal, be clear, concise & complete
Integrity Be honest & genuine in your communications
Meet the needs of the customers, whether it requires change or just listening
Accept compliments & criticism graciously